|
DO
 |
A simple
but very important precaution it to set your email program to open mail as
text only. HTML mail (with pictures, logos etc) can have
links embedded
alerting the sender that you have opened the mail, verifying your email
address as active without you doing anything other than open it. - If you
must use HTML email at least disable any preview windows so you can delete
any mail from untrusted sources before they are opened. |
 |
Register a domain name (if you don't want a web site any one will do - .co.uk,
.me.uk, etc) and use different email addresses within the domain when
signing up for information on web sites etc. That way you can see who sold
your email address on to the spammers. Use private domain registration where
possible, to avoid the spammers picking up your address from the
registration. |
 |
Use bcc when forwarding anything to more than one person - then even if they
pass it on there's no huge list of email addresses available to a spammer. |
 |
Check the headers of a spam email to see what IP address it came from - this
can be checked to the source service provider, and if it's a legitimate one
you may be able to report the spammer under the service provider's terms of
service -
see anatomy of an email |
 |
Keep lists of spammers IP addresses - use IP address range blocking if you
have it available - with this you can block all mail from third world
countries where a lot of spam originates, and block dodgy service providers
in any country. |
 |
Use white lists (lists of preferred email senders which also get filtered on
other criteria) and gold lists (lists of email senders that will pass
through any other filtering you may have in place) - assuming of course your
email provider supports them. |
 |
Set up any filtering available - most email providers have at least basic
filtering. |
 |
Get an email account with a good provider which offers configurable filtering -
contact us for free advice. |

DO NOT
 |
Respond to a spam email, even with a blank email. Chances are the address is invalid
anyway so it won't go anywhere, but sometimes they will use someone else's
address, and your response is making you into a spammer. In the unlikely
event the spammer used a genuine email address you're instantly a verified
active email
address to be sold on to other spammers. |
 |
Click on any link in a spam
email, or any other email you're not absolutely sure of the source. Some
emails are deliberately made to look like official emails from banks, PayPal
etc, and it is possible to disguise the actual address of the link. |
 |
Use your
main email address to sign up for anything unless you're sure of the site's
reliability. Once in the spammer's databases you have no way of getting it
out. |
 |
Forward any
of those "forward this email to everyone in your address book or the world
will end" (hoax) emails or chain letters - however important the source
appears to be, or how apparently valid the good cause. |
 |
Send bulk
mailings (advertising a meeting etc) using all the addresses in the to or cc
fields - only ever use bcc (blind copy) so each recipient only sees their own
address. |
 |
Keep lists
of spammer's email addresses - they are all made up or using other people's
addresses so you're wasting your time. |
 |
Post your main email address on
any web site or forum. It will be "harvested" by the spammers' robots and
added to their mailing lists. |
|
Spam, or UCE (unsolicited
commercial email) is an ever-increasing problem for email users. On this page
we aim to provide you with some basic
information and advice to help keep your inbox clear. One thing is certain,
prevention is better than cure - i.e. the best defence is to not let your
email address fall into the wrong hands in the first place.
Spam started
out as cheap email advertising, but has grown out of all proportion into an
almost self-perpetuating industry. To a spammer there are 3 types of email
addresses:-
- Verified, active email
accounts who respond to spam.
- Existing but not
necessarily active addresses.
- Addresses guessed at,
normally in sequence, at bona fide email providers, eg, abc@hotmail.com, abd@hotmail.com
etc.
Avoid being a
type 1 at all costs - they are the most valuable, and a spammer can make a
fortune out of selling these addresses on to others. Type 2 will get sold on
too but the spammers never know if someone will read their rubbish, so they have
less value.
More advice and information :-
These links work - but to follow
best practice advice you should type them into your browser address bar -
not everything is what it seems.

THE BRITISH COMPUTER SOCIETY
PROFESSIONAL MEMBER
|